“Dear Dr. Pierre, I just wanted to take a few minutes to express my sincere appreciation for the time you spent making sure my contact lens fitting was as close to perfect as anyone could expect. In all the years I have been seeing a ‘private’ optometrist, never have I been given such personal attention. The time you spent making sure my vision was corrected was above and beyond my expectations. Thank you again. I have already praised your professionalism to family and friends and highly recommend your services.”